About Custom Made

All of our bespoke items are custom made especially for you and are not stocked by Escapology. Each and every piece is only manufactured once you have chosen your fabric and made your customised choices. Your custom made item usually arrives in eight to twelve weeks.

As you cannot amend the order once it has been placed and cannot cancel the order, or return the item, once your 'cooling off' period has finished please feel free to request fabric swatches to ensure the colour is just right. We want you to be perfectly happy when your piece arrives.

The return terms for custom made items does not affect your statutory rights.